Contact Us

Have a question about a product, an order, delivery, or a replacement request? We’re here to help.

At InDecorBD, we want your shopping experience to be smooth, clear, and reliable. Whether you need help before ordering or support after receiving your item, our team is ready to assist you.

Get in Touch

Customer Support Phone

+8801326134264

Email

[email protected]

Follow Us

Stay connected with us for new products, updates, offers, and inspiration.

Facebook

InDecorBD Official

Instagram

@indecorbd_

What You Can Contact Us About

You can reach out to us for:

  • Product details and availability
  • Help choosing the right item
  • Order status updates
  • Delivery-related questions
  • Damaged, defective, or incorrect item issues
  • Replacement requests
  • Website or checkout issues
  • General support and inquiries

Before You Contact Us

To help us assist you faster, please include:

  • Your Order ID (if you have already placed an order)
  • Your name and phone number used for the order
  • A short description of the issue
  • Relevant photos or an unboxing video (for damaged, wrong, or defective item claims)

This helps us verify and resolve your request more quickly.

Important Notice

For issues related to damaged, defective, incorrect, or missing items, please contact us as soon as possible after delivery and provide proper proof where required.

Please note:

  • We do not provide cash refunds
  • Eligible cases are handled through replacement according to our policy

For full details, please review our relevant policy pages.

Send Us a Message

If you have any questions, concerns, or need support, please contact us by phone, email, or social media, and our team will get back to you as soon as possible.

We appreciate your trust in InDecorBD and look forward to helping you.

InDecorBD

Helping you decorate your space with style, function, and care.